Speaker
The EU Chatbot Summit, March 2026, University of Edinburgh, J. McIntyre Conference Centre, Edinburgh, UK
Speech title: SECURING AGENTIC AI: MULTI-AGENT APPROACHES FOR HALLUCINATION MITIGATION
profile
I am Diego Gosmar
Passionate InnovatorAfter many years of experience in Innovation Technologies, what I appreciate the most is the International relationship network I've had the opportunity to build during such a wonderful life, from Europe to Asia, Middle East, North and South America, South Africa and more...
I've been able to pursue different professional relationships besides innovative technologies. Challenges in Life are always behind the doors... I always try to face them with humble and positive attitude.
You can check my publications here:
Machine Learning RELOADED: The Sixth Chakra of Artificial Intelligence by Diego Gosmar
- Name : Diego Gosmar
- Email : diego [at] gosmar [dot] eu
- Website : www.gosmar.eu
- Blog : Check out my Machine Learning and AI blog!
- Linkedin : Diego Gosmar on Linkedin
- Address : Torino, Italy.
service
What people say about me...
Awesome people!
Testimonials
“Diego is a true process partner who understands the needs of international businesses. His enthusiasm and patience make him an advisor I always trust.”
Thomas Judge, Head of Customer service, Perseus - Berlin
“Diego is a passionate entrepreneur who thrives in providing solutions with an acute focus on customer needs. Diego effortlessly transitions from driving Xenialab's long term vision, to rolling up his sleeves to help his team resolve a technical roadblock, to making a concerted pitch to customers - all in the course of a day. Having worked closely with Diego over the course of a year, I was impressed with his ability to deliver simple, yet highly effective solutions...”
Prakash Krishnan, Manager, Machine Learning, Amazon - Sunnyvale California
“Diego has a deep competence in Voip related technologies and the ability to invent, develop and make commercially interesting applications of advanced technology. He is a mature business manager, has an international mindset and can therefore leverage social 2.0 tools to deal all over the world. Diego is a concrete and friendly person and I appreciate to develop new projects with him and his team.”
Roberto Salaroli, President and Business Manager, Myros France - Nice area
“Diego is very energy man. It's a very professional man and also humble man. In his filosofy tha share information it's a must. It's a pleasure to work with him. If you are thinking to work with him you are not wrong.”
Onofrio Defina, COO EMEA & Group Purchasing Director, UFI Filters Group
“Diego showed his great technical skills and leadership potential helping Omnitel Vodafone to deploy and integrate new mobile data services within the customer proposition. He was also very pro-active in knowledge sharing. At last, he was one of the key players in the management of a huge RFI/RFQ process involving network equipment.”
Livio Pogliano, Head of Global Network & Service Plaftorm Operations, Vodafoneresume
Resume
Something about me...
Experience
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Head of AI 2025 - Nowadays
Tesisquare SPA
Head of AI Competence Center. Driving the development of an AI Competence Center specializing in machine learning and agentic AI applications for Supply Chain, with a focus on Resource Management, Logistics, Transportation, Demand Planning and Automations.
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Chief AI Officer 2023 - Nowadays
Technesy Holding SPA (XCALLY.ai)
Head of Artificial Intelligence Strategies, Technologies and Applications, in particular about NLP, Insight AI and Conversational AI models.
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Ambassador 2023 - Nowadays
Open Voice Interoperability (Linux Foundation)
Ethic and Responsible Conversational AI Trustmark evangelist.
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VP International Operations 2020 - 2022
INGO SPA
International strategy and XCALLY VIDAOO channel partner management.
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CEO 2013 - 2019
XENIALAB
I manage the company stakeholders, our Awesome Team and the International XCALLY channel partners.
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Executive Vice President 2005 -2008
Wildix
Main activities involved Marketing operations, Channel management and Training.
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Network Planning & Design 1999-2004
Atlanet (now British Telecom)
I worked to the IP network planning and design to deploy the national backbone
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GPRS RF project manager 1999
Omnitel (now Vodafone)
I worked with the Team in charge of the GPRS vendor selections
Education
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Master of Science in Telecommunication Engineering 1998
Politecnico di Torino
Score: 110/110
Thesis title: Voice over IP: Analysis about network solutions and Testing at Telecom Italia Lab -
Executive attendee 2012
Los Angeles UCLA Anderson School of Management MBA
6 months of MBA program
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Machine Learning 2020
Coursera Stanford online
Credential ID CRMEDCAYBFER
Publications
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Hallucination mitigation using agentic ai natural language-based frameworks 2025
D Gosmar, DA Dahl — arXiv preprint arXiv:2501.13946. arxiv.org/abs/2501.13946
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Ai multi-agent interoperability extension for managing multiparty conversations 2024
D Gosmar, DA Dahl, E Coin, D Attwater — arXiv preprint arXiv:2411.05828. arxiv.org/abs/2411.05828
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Conversational ai multi-agent interoperability, universal open apis for agentic natural language multimodal communications 2024
D Gosmar, DA Dahl, E Coin — arXiv preprint arXiv:2407.19438. arxiv.org/abs/2407.19438
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Sentinel agents for secure and trustworthy agentic ai in multi-agent systems 2025
D Gosmar, DA Dahl — arXiv preprint arXiv:2509.14956. arxiv.org/abs/2509.14956
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Prompt injection detection and mitigation via AI multi-agent NLP frameworks 2025
D Gosmar, DA Dahl, D Gosmar — arXiv preprint arXiv:2503.11517. arxiv.org/abs/2503.11517
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Insight ai risk detection model-vulnerable people emotional situation support 2024
D Gosmar, E Peretto, O Coleman — Proceedings of the 28th International Conference on Evaluation and Assessment in Software Engineering. doi.org/10.1145/3661167.3661235
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Conversational hyperconvergence: an onlife evolution model for conversational ai agency 2025
D Gosmar — AI and Ethics 5 (2), 1147-1161. doi.org/10.1007/s43681-024-00463-0
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Prompt injection detection and mitigation via ai multi-agent nlp frameworks 2025
D Gosmar, DA Dahl, D Gosmar — arxiv.org/abs/2503.11517
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Hallucination Mitigation with Agentic AI NLP-Based Frameworks 2025
D Gosmar, D Dahl — Available at SSRN 5086241. SSRN 5086241
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Agentic AI Sustainability Assessment for Supply Chain Document Insights 2025
D Gosmar, AC Pallotta, G Zenezini — arXiv preprint arXiv:2511.07097. arxiv.org/abs/2511.07097
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Prompt Injection Mitigation with Agentic AI, Nested Learning, and AI Sustainability via Semantic Caching 2026
D Gosmar, DA Dahl — arXiv preprint arXiv:2601.13186. arxiv.org/abs/2601.13186
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Prompt Injection Detection and Mitigation with AI Multiagent NLP-based Agentic Frameworks 2025
D Gosmar, DA Dahl, D Gosmar — 2025 3rd International Conference on Foundation and Large Language Models (FLLM).
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Hallucination Mitigation with Agentic AI NLP-Based Open-Floor Standard
D Gosmar, DA Dahl — Proceedings of the 18th International Conference on Agents and Artificial Intelligence (ICAART). doi.org/10.5220/0013761000004052
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Hallucination Mitigation with Agentic AI, Nested Learning, and AI Sustainability via Semantic Caching 2026
D Gosmar, DA Dahl — arXiv preprint arXiv:2605.29055. arxiv.org/abs/2605.29055
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MADP: A Multi-Agent Pipeline for Sustainable Document Processing with Human-in-the-Loop 2026
D Gosmar, G Zenezini — arXiv preprint arXiv:2605.17159. arxiv.org/abs/2605.17159
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AI Multi-Agent Interoperability Extension for Managing Multiparty Conversations
DA Diego Gosmar, Deborah A. Dahl, Emmett Coin — Proceedings of the Eight Workshop on Natural Language for Artificial Intelligence.
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Books:
ISBN-13: 979-8198932913 2026
Machine Learning RELOADED: The Sixth Chakra of Artificial Intelligence
A comprehensive, fully updated guide to machine learning — from classical algorithms to LLMs, transformers, MLOps, and the Open Floor Protocol.
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ISBN: 9788850327423 2008
Asterisk – The Open Source VoIP World. Apogeo Feltrinelli Publisher
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ISBN: 8850310412 2006
Asterisk e dintorni – La guida Italiana al VoIP Open Source
Language skills
Hobbies and interests
Certifications
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Machine Learning Certified 2020
Coursera
ID CRMEDCAYBFER.
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ITIL v3 Foundation Certified 2012
EXIN
ITIL v3 foundations.
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DCap 2006
Digium Inc
Digium Certified Asterisk Professional.
Others
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Mentor 2023 - Nowadays
I3P Innovative Companies Incubator of Politecnico Torino
Start-up Advisor and Mentor.
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Mentor 2020 - Nowadays
Clearbox.AI
Synthetic Data and Ethic AI Investor and Advisor.
Events
2026
Speaker
SCALE 23x Astricon, March 2026, Pasadena, Los Angeles, USA
Speech title: Agentic AI Conference Room: Multi-Agent conversations with Asterisk & OFP
Speaker
AI Festival, January 2026, Bocconi University, Milan, Italy
Speech title: Securing Agentic AI: Multi-Agent Approaches for Hallucination and Prompt Injection Prevention
2025
Speaker
AI_Dev Japan, December 8-10, 2025, Tokyo, Japan
Speech title: OFP: Agentic AI Standard for Hallucination Mitigation and Multi-Agent Collaboration
Speaker
Open Source Summit North America, June 23, 2025, Denver, USA
Speech title: Beaconforge.org, Open Agentic AI for Hallucination Mitigation
Speaker
United Nation Open Source Week, June 19, 2025, New York, USA
Speech title: Advancing Inclusive and Sustainable Solutions with Open Source AI
Speaker
Astricon, February 2025, Fort Lauderdale, USA
Speech title: Conversational AI – Real-Time Voice Interaction with Asterisk Audiosocket
2024
Speaker
Open Source Summit Europe, September 2024, Vienna, Austria
Speech title: Generative Conversational AI Interoperability
Speaker & Panelist
Cluecon, Aug 12-15, 2024, Chicago, USA
Speech title: Generative Conversational AI Multi-Agent Interoperability
Trainer
AI Agentic Workshop, Aug 8, 2024, Linux Foundation AI & Data, New York, USA
Workshop title: Generative Conversational AI Interoperability
Speaker
Generative Conversational AI for CX, May 2024, Riga Latvian University, Latvia
Speech title: Generative Conversational AI: Trends, Technologies and Ethics
Speaker
Across Innovation: Social Innovation Team, May 2024, Collegio Carlo Alberto, Torino, Italy
Speech title: AI for Jobs and Intellectual Property
Speaker
Cutting-edge Insights into AI, Apr 2024, Cape Town, South Africa
Speech title: Generative Conversational AI: Trends, Technologies and Ethics
Speaker
Generative AI Expo, Feb 2024, Fort Lauderdale, USA
Speech title: From Conversational AI to Generative AI
2023
Speaker
Fall'23 VON Builder, Oct 2023, New York, USA
Speech title: Ethic & Sustainable Conversational AI
Speaker
IEEE YP congress, Sep 2023, EPFL, Lausanne, Switzerland
Speech title: Ethic & Sustainable Conversational AI
Speaker & Panelist
Cluecon 2023, Aug 2023, Chicago, USA
Speech title: Singularity AI for Smart Mobility and Disabilities
Panelist
Broadcast Asia 2023, June 2023, Singapore
Speech title: Consumer Taste and Investment Trends in Innovation
Speaker
XCALLY.AI workshop, May 2023, Dubai, UAE
Speech title: AI & Automations leading the next generation of Customer Experience
Speaker
Rotary event, Mar 2023, Franciacorta, Italy
Speech title: Artificial Intelligence and Machine Learning for future apps
Speaker
ITEXPO 2023, Feb 2023, Fort Lauderdale, USA
Speech title: AI communications for Smart mobility
2022
Speaker
Cluecon 2022, Oct 2022, Chicago, USA
Speech title: Artificial Intelligence applications for Customer Care
Speaker
AT&SG Asia 2022, June 2022, Singapore
Speech title: AI applications for Speech Analytics and Sentiment Analysis
Speaker
CXO Day 2022, June 2022, Milan, Italy
Speech title: Artificial Intelligence for an Omnichannel CX
Speaker
ITEXPO 2022, Feb 2022, Fort Lauderdale, USA
Speech title: Conversational AI: customer care applications
2019
Speaker
Bizsmart 2019, Oct 2019, Riga, Latvia
Speech title: AI and Machine Learning. Real CX Apps, beyond Misconceptions
Speaker
Cluecon 2019, Aug 2019, Chicago, USA
Speech title: Omni Channel Artificial and Human intelligence for Contact Center
Speaker & Panelist
CommunicAsia 2019, June 2019, Singapore
Speech title: Scaling up with Intelligent and Advanced Analytics
Speaker
ITEXPO 2019, Feb 2019, Fort Lauderdale, USA
Speech title: Asterisk and Artificial Intelligence: VoiceBot Applications
2018
Speaker
Astricon 2018, Orlando, USA
Speech title: From ChatBots to Asterisk VoiceBots
Speaker
ITEXPO 2018, Fort Lauderdale, USA
Speech title: Asterisk for Social Media & IoT Interactions
Speaker
Astricon Africa 2018, Johannesburg, South Africa
Speech title: Beyond Asterisk Omnichannel Contact Centre
2017
Speaker
Astricon 2017, Orlando, USA
Speech title: Beyond Asterisk Omni Channel Contact Center
Speaker
ITEXPO 2017, Fort Lauderdale, USA
Speech title: Mobile Contact Center Apps for Asterisk
2016
Speaker
Astricon Africa 2016, Johannesburg, South Africa
Speech title: Asterisk Multi Channel contact centers
2015
2014
Speaker
Astricon 2014, Las Vegas, USA
Speech title: Pure multiplatform CX
2013
Speaker
Astricon 2013, Atlanta, USA
Speech title: Digium API integration for SIP Trunking and PSTN